REFUND POLICY

1. Program Registration Refunds 

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All Sales Are Final 

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All registrations for training programs, camps, clinics, and memberships are non‑refundable. Once payment is submitted, it is used to secure your player's roster spot, staffing, facility reservations, and program materials. 

 

Exceptions (If Applicable) 

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Refunds may only be considered in the following situations: 

• Program Cancellation: If FRF Corp cancels a program before it begins, families will receive a full refund or credit. 

• Medical Injury: A partial credit may be issued if a player becomes unable to participate due to a verified medical condition. Documentation may be required. 

• Administrative Error: If an incorrect charge is made due to a system or staff error, FRF Corp will correct and refund the overpayment. 

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Refund decisions are made at the sole discretion of FRF Corp. 

 

2. Monthly Payments & Memberships 

 

Monthly payments for ongoing programs, memberships, or training commitments are non‑refundable once processed. 

 

Parents may request cancellation of future payments, but any past or current month already billed remains non‑refundable. 

 

3. Merchandise Refunds 

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All merchandise sales—including uniforms, apparel, and customized gear—are final. 

Refunds or exchanges are only offered if: 

• The item arrives damaged from vendor (holes, stains that are not machine washable, damaged logo (Must notify FRF Corp within 24 hours of delivery. Will not accept worn or soiled merchandise)

• The incorrect size or product was shipped by mistake by FRF Corp Staff

• FRF Corp does not provide refunds if the purchaser inputs the wrong address, size, or selects the wrong item (NO REFUND)

• FRF Corp is not responsible for stolen packages (NO REFUND)

To qualify, items must be returned unworn and in original packaging within 7 days of delivery. 

 

4. Donations 

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All donations made through the FRF Corp website or events are non‑refundable. 

 

5. Credits (If Approved) 

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Credits may be issued in place of refunds at the discretion of FRF Corp. Credits: 

• May only be used for FRF Corp programs and services 

• Must be used within the stated timeframe 

• Are non‑transferable and have no cash value 

 

6. How to Request a Refund or Credit Review 

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To inquire about an exception or request a review, please contact us at: 

fundamentalsrfirsthtx@yahoo.com. Please allow 24 to 48 hours to receive a response. 

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Please include the player's name, program, date of purchase, and reason for the request.